Google Forms is free, familiar, and live in two minutes. For internal surveys it's perfect. For patient intake it's a compliance risk and a dead end for your front desk.
The Quick Comparison
| Feature | Google Forms | Formisoft |
|---|---|---|
| Patient readiness | ❌ | ✅ Who is ready today and tomorrow, with one-tap reminders |
| HIPAA | ❌ Needs paid Google Workspace, a BAA, and careful setup |
✅ BAA included |
| Healthcare fields | ❌ Generic text and choices |
✅ 20+ fields: insurance, medications, allergies, consent |
| E-signatures | ❌ | ✅ |
| Insurance card photos | Upload requires a Google sign-in | ✅ Camera capture, no sign-in |
| Branding | Google look, header image only | ✅ Your logo, colors, and fonts |
| Patient records | ❌ Responses go to a spreadsheet |
✅ Linked to each patient and visit |
| Booking and reminders | ❌ | ✅ Forms go out when a patient books, reminders follow |
| Payments | ❌ | ✅ Copays and deposits |
| Cost | Free | Priced on a short call, no contracts |
The Real Cost of "Free"
HIPAA is not automatic. You need Google Workspace, a signed BAA, and the right sharing settings. One misconfigured form and patient data is exposed.
Patients see Google, not your practice. A docs.google.com link doesn't build trust when you're asking for health information.
Your staff becomes the integration. Responses land in a spreadsheet with no link to a patient or appointment, so someone copies them by hand.
No intake workflow. No automatic reminders before the visit, no consent signatures, no insurance card capture, no copays.
What Changes With Formisoft
Our team sets up your forms with you on a short call. From then on, every patient who books gets their forms automatically, reminders follow, and your front desk sees who is ready before the day starts. No printing, scanning, or retyping.
The Bottom Line
Google Forms costs nothing up front. The real cost is staff hours spent retyping, the compliance risk, and patients who arrive with forms still blank.
See how patient readiness works, or get started.
Related: patient intake software | intake form templates | appointment scheduling
See how Formisoft fits your practice.
- Forms, consents, and signatures before the visit
- Your paper forms converted by AI
- BAA included