Terms of Service for Formisoft

1. Acceptance of Terms

These Terms of Service ("Terms") apply to all users of the Formisoft form-building platform (the "Platform"), and to all parties who visit the Formisoft website ("Website"). By visiting the Website or using the Platform, you represent that you have read, understand, and agree to be bound by these Terms, and are of legal age to accept and agree to these Terms. If you do not agree to these Terms, you are not permitted to use the Formisoft Platform.

2. Use Restrictions

You accept sole responsibility for your use of the Platform. You agree to comply with all applicable laws and regulations in connection with your use of the Platform. The Platform may not be used for any illegal activities, including but not limited to fraud, privacy violations, or intellectual property infringement. Formisoft reserves the right to suspend or terminate your account for any violations of these Terms.

3. Purchases

If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time if we consider you have attempted to abuse our system. Such abuse includes, but is not limited to: using Formisoft to circumvent our Terms of Service or Policy, starting multiple free trials, attempting to obtain several or unreasonable discounts on the product, and repeated attempts to avoid paying for our product and services.

4. Subscriptions

Some parts of Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Formisoft cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Formisoft customer support team.

A valid payment method, including credit card, is required to process the payment for your subscription. You shall provide Formisoft with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Formisoft to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Formisoft will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

If you are eligible for a discount, know that you cannot use more than 1 (one) discount per subscription.

5. Free Trial

Formisoft may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for Free Trial.

If you do enter your billing information when signing up for Free Trial, you will not be charged by Formisoft until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Formisoft reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.

6. Fee Changes

Formisoft, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Formisoft will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

7. Refunds

We issue refunds on the first charge of the Subscription within seven (7) days of the original purchase of the Subscription. To obtain such refund, you can contact us by email at

8. Forms and Submissions

You are solely responsible for the forms, tables, submission pages, and other content that you create using the Platform. Formisoft does not claim ownership of any content you create. You retain full ownership and responsibility for all content you generate using our Platform. You agree not to hold Formisoft liable for any issues arising from the content you create, including but not limited to copyright infringement or intellectual property disputes.

9. Account Security

You are responsible for maintaining the security of your account and password. Sharing of login credentials is prohibited. You may not access the Formisoft Platform through automated methods. Formisoft uses Auth0 for authentication.

10. Data Usage and HIPAA Compliance

You have sole responsibility for the information and data you collect through forms created with the Platform. Formisoft is not responsible for this data. We may access and use data as necessary to provide the Platform and support to you, protect our resources, and fulfill legal obligations. Please refer to our privacy policy for more information on data handling.

Formisoft is designed to be HIPAA-compliant, but it is important to note that any content submitted through the forms you create is considered user content. As such, you are responsible for ensuring that your use of the Platform, including the collection, storage, and processing of any protected health information (PHI), complies with HIPAA regulations. Formisoft provides the tools and infrastructure to support HIPAA compliance, but the ultimate responsibility for compliance lies with you, the user.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED AS-IS. FORMISOFT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Limitation of Liability

FORMISOFT'S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. FORMISOFT SHALL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

13. Modifications to the Platform and Terms

Formisoft reserves the right to modify the Platform and these Terms at any time. Your continued use of the Platform following such changes constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the State of New York. Any disputes shall be resolved through binding arbitration in New York, NY, under the auspices of JAMS.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: click to reveal email