Jordan Ellis
Practice Operations Specialist at Formisoft
Jordan writes about the revenue side of front-desk operations: online booking, prepared patients, fewer no-shows, intake reminders, and follow-up that happens without another manual call list. Based in Austin, TX.
Articles by Jordan
Front Desk Operations
What Is Patient Readiness? A Practical Guide for Independent Practices
Patient readiness means every form attached to a visit is done before the patient walks in. Here is what that looks like in a real practice, why it matters, and how to get there.
Jordan Ellis8 min read
Scheduling & Communication
How to Reduce No-Shows at Your Medical Practice: 9 Proven Tactics
Learn how to reduce patient no-shows with automated SMS reminders, deposits, waitlist backfill, and easy rescheduling. A practical playbook for US practices.
Jordan Ellis8 min read
Scheduling & Communication
How to Set Up Patient Portal Software for Medical Practices
Step-by-step guide to implementing a patient portal that reduces front desk calls, improves patient access, and keeps your practice HIPAA compliant.
Jordan Ellis12 min read
Scheduling & Communication
Best Patient Communication Software for Medical Practices in 2026
Compare the top patient communication platforms for US medical practices. Features, pricing, HIPAA compliance, and which tools actually reduce staff workload.
Jordan Ellis11 min read
Front Desk Operations
How to Set Up Team Management Software for Small Medical Practices
A step-by-step guide to implementing team management software that improves front desk coordination, reduces scheduling conflicts, and keeps your staff aligned.
Jordan Ellis11 min read
Front Desk Operations
How to Reduce Front Desk Calls at Your Chiropractic Practice
Chiropractic front desks get slammed with calls for scheduling, payments, and forms. Here's how to automate the repetitive stuff and free up your team.
Jordan Ellis8 min read
Front Desk Operations
How to Reduce Front Desk Calls at Your Dental Practice
Dental practices get overwhelmed with appointment calls, insurance questions, and payment inquiries. Here's how to reduce call volume without hurting patient experience.
Jordan Ellis8 min read
Front Desk Operations
How to Automate Insurance Verification at Your Medical Practice
Insurance verification eats up front desk time. Here's how to automate eligibility checks, reduce denials, and collect accurate coverage data upfront.
Jordan Ellis11 min read
Front Desk Operations
How to Reduce Patient Wait Times at Your Medical Practice
Long wait times frustrate patients and hurt your practice. Learn proven strategies to reduce patient wait times through better scheduling, automation, and front desk workflow.
Jordan Ellis10 min read
Payments & Billing
How to Reduce Patient Payment Collection Time at Pediatric Practices
Pediatric practices face unique payment collection challenges. Here's how to collect faster without creating friction for busy parents.
Jordan Ellis9 min read
Practice Guides
Best Practice Management Software for Small Clinics in 2026
Compare the top practice management platforms for small clinics. See which systems handle scheduling, billing, and patient communication without enterprise complexity.
Jordan Ellis6 min read
Payments & Billing
How to Reduce Patient Payment Collection Time at Your Practice
Patient payment collection drags on for weeks at most practices. Here's how to collect faster, reduce outstanding balances, and improve cash flow.
Jordan Ellis5 min read
HIPAA & Compliance
How to Set Up Waitlist Management That Complies With HIPAA in US
Waitlist management can fill last-minute cancellations and boost revenue, but only if it's HIPAA-compliant. Here's how to set it up correctly.
Jordan Ellis5 min read
Front Desk Operations
How to Run a Pediatric Front Desk Efficiently: 8 Best Practices
Managing a pediatric front desk means juggling anxious parents, last-minute cancellations, and high patient volume. Here's how to streamline operations.
Jordan Ellis5 min read
Payments & Billing
How to Set Up Patient Payment Plans That Actually Work in 2026
Patient payment plans reduce bad debt and improve collections. Here's how to structure, communicate, and automate them without adding front desk work.
Jordan Ellis6 min read
Scheduling & Communication
How to Reduce No-Shows in Dermatology Practices: 8 Proven Tactics
Dermatology practices face unique no-show challenges with long wait times and aesthetic appointments. Here's how to reduce them with proven tactics.
Jordan Ellis5 min read
Scheduling & Communication
How to Reduce No-Shows in Mental Health Practices: 9 Proven Tactics
Mental health practices face unique no-show challenges. Here are 9 proven strategies to improve attendance and protect your practice revenue.
Jordan Ellis6 min read
Scheduling & Communication
How to Reduce No-Shows in Dental Practices: 8 Proven Strategies
Dental no-shows cost practices thousands monthly. Learn 8 actionable strategies to fill your schedule and improve patient attendance.
Jordan Ellis5 min read
Scheduling & Communication
How to Reduce No-Shows in Chiropractic Practices: 7 Proven Tactics
Chiropractic no-shows disrupt treatment plans and cost you revenue. Here are 7 proven strategies to improve attendance and keep your schedule full.
Jordan Ellis5 min read
Scheduling & Communication
How to Reduce Patient No-Shows in Physical Therapy Clinics
Physical therapy practices lose revenue to no-shows. Learn 7 proven strategies PT clinics use to improve attendance and keep schedules full.
Jordan Ellis5 min read
Front Desk Operations
How to Reduce No-Shows in Your Medical Practice: 8 Proven Strategies
No-shows cost practices thousands monthly. Learn 8 practical strategies to reduce patient no-shows, from automated reminders to payment policies.
Jordan Ellis4 min read
Scheduling & Communication
New Patient Welcome Email Templates for Every Specialty
Ready-to-use welcome email templates for dental, therapy, pediatric, and primary care practices. Copy, customize, and send.
Jordan Ellis6 min read
Scheduling & Communication
30+ Dental Appointment Reminder Templates (SMS and Email)
Copy-paste SMS and email templates for appointment confirmations, reminders, no-show follow-ups, and recall messages. Ready to use today.
Jordan Ellis6 min read
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