Primary eye care

Pretesting starts with the history done.

Patients send vision complaints, eye history, medications, and insurance before they arrive, so the tech's time goes to the patient, not the paperwork.

The eye care intake form as a patient sees it on their phone

What changes at the front desk

History before pretesting

Vision complaints, eye conditions, and surgery history arrive ahead of time.

Coverage on the chart

Policy details and card photos are there for staff to verify.

Forms by visit type

A routine exam and a vision therapy evaluation can send different forms.

How readiness works

A patient is ready when every form on their visit is in. You see it before they arrive.

  1. 01An exam or lens fitting is bookedEach visit type has its own length and its own forms.
  2. 02The matching forms go outEye history and insurance arrive on the patient's phone right after booking.
  3. 03Reminders follow up for youAn intake reminder 48 hours before if forms are still open, and an appointment reminder 24 hours before.
  4. 04Check-in is a helloThe dashboard shows who is ready, and answers are on the chart before pretesting.
Patient readiness for a optometry practice: how many of today's and tomorrow's patients are ready, with a Remind button for the rest

Questions

Yes. Attach different forms to each visit type, so a lens fitting and a routine exam ask different questions.

Yes. Anyone with the link can complete the form for them, such as an adult child or caregiver.

Yes. The insurance form asks for a photo of the front and back of the card, stored on the patient's record.

Get every patient ready before the visit.

Book a short call. We set up your optometry forms and reminders with you.

BAA included · We set up your front desk