Security & HIPAA

Your data is safe

Built for healthcare from day one. Encryption at every layer, strict access controls, US-only infrastructure, and full HIPAA compliance.

AES-256
Encryption

Encrypted everywhere

AES-256 at rest. TLS 1.3 in transit. Your data is encrypted in the database, in file storage, and between your browser and our servers.

US
Data residency

US-only storage

All data is stored and processed exclusively in the United States. No offshore servers, no third-party data processors.

0
Shared tenancy

Zero trust by design

Every API request is authenticated, authorized, and scoped to your organization. Cross-tenant access is architecturally impossible.

How we protect your data

Multiple layers of security ensure patient data stays private and compliant.

Role-based access

Admin, Provider, Staff, and Patient roles with strict permission hierarchy. Each team member only sees data relevant to their role.

Organization isolation

Every database query is scoped to your organization. Your data is completely separated from every other practice.

Immutable audit trail

Every access, modification, and deletion is logged with who, what, when, and from where. Logs cannot be altered.

Session management

Automatic session expiry, secure HTTP-only cookies, SameSite protection, and OAuth with PKCE.

Encrypted backups

Automated encrypted backups with point-in-time recovery. Your data is protected even in disaster scenarios.

DDoS & bot protection

Rate limiting, captcha on submissions, and infrastructure-level DDoS protection included by default.

Encryption details

Industry-standard encryption at every layer of the stack.

AES-256 encryption on all stored data — database, files, and backups
TLS 1.3 enforced on all connections with HSTS preload (2-year max-age)
Encryption keys managed by our cloud provider — we never handle raw keys
Passwords hashed with bcrypt — plaintext is never stored or logged
Digital signatures include tamper-detection hashes
API keys hashed at rest, shown only once on creation
Content Security Policy, XSS prevention, and CSRF protection headers

HIPAA Compliance

A signed BAA is included on every plan. We take our obligations as a Business Associate seriously.

Signed Business Associate Agreement (BAA) on every plan
Administrative, physical, and technical safeguards per HIPAA Security Rule
Incident response plan with 72-hour breach notification
Regular risk assessments and security reviews
Data retention and destruction policies
Employee security training and access reviews
No patient data used for AI model training
Minimum necessary standard — data access scoped to what is needed

Questions about security?

We're happy to discuss our security practices, sign a BAA, or provide documentation for your compliance team.