Follow up after every visit

After every completed visit, ask for feedback automatically, route happy patients to Google, and capture private comments from unhappy ones before they post publicly.

Google review volume
First
Private feedback on issues
Auto
After every visit
After visit complete

How was your visit with Dr. Smith?

Submit
4–5 stars

Would you leave us a review on Google?

Leave a Google Review

In the product

Review automation tied to your calendar

No separate reputation software. Completed visit status is the trigger, the same source of truth you use for booking and reminders.

Learn about Reviews & Reputation
Reviews
4.8
127 reviews
Sarah J. · 2d ago

Wonderful staff, very caring

Mike T. · 1w ago

Thorough and professional

Lisa K. · 2w ago

Great experience overall

How it works

  1. Visit marked complete

    Staff updates appointment status on the Practice Calendar, same action they already do.

  2. Patient rates the experience

    A quick star survey arrives by SMS or email within minutes or hours, you choose timing.

  3. Happy patients → Google

    4 and 5 stars get a one-tap link to your Google Business Profile review page.

  4. Issues handled privately

    Lower ratings open a private feedback form, your office can call back before it becomes a public review.

What's included

Workflow playbooks

Ready-made automations that connect the capabilities above. Open a playbook and adapt it in Formisoft Flow.

Follow up after every completed visit

After every completed visit, ask for feedback automatically, route happy patients to Google, and capture private comments from unhappy ones before they post publicly.