How does SMS work in Formisoft?

Formisoft includes built-in SMS, with a two-way patient inbox:

  • Messages are prefixed with your organization name (e.g. "[Harris Clinic]")
  • Every SMS is tracked with delivery status: queued, sent, delivered, or failed
  • Real-time status callbacks are tracked automatically
  • Full message log with timestamps, recipients, and message IDs for troubleshooting

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