Solutionreach and Formisoft both help healthcare practices with reminders and intake, but they solve different problems. Solutionreach has been in the market for over two decades, focusing on automated reminders, recall management, patient surveys, and reputation management. Formisoft is patient readiness software: it brings scheduling, intake forms, payments, and reminders together so every patient is ready before the visit, with a deeper form builder and AI-powered form generation.
So which one is right for your practice? It depends on whether you need a mature recall and communication engine or a modern intake platform with powerful forms at a lower price point.
The Quick Comparison
| Feature | Solutionreach | Formisoft |
|---|---|---|
| Patient Readiness | Not confirmed | ✅ Readiness on every appointment: who is ready today and tomorrow, automatic reminders, one-tap nudges |
| Online Scheduling | ✅ Online booking with PMS integration |
✅ Online booking page and calendar on Front Desk, iCal sync |
| Appointment Reminders | ✅ Automated SMS, email, and voice reminders with smart scheduling |
✅ Intake reminder 48 hours before, appointment reminder 24 hours before (SMS on Front Desk) |
| Patient Intake Forms | ✅ Digital intake forms with PMS sync |
✅ Drag-and-drop builder with 25+ healthcare fields, AI generation, conditional logic |
| Online Payments | ✅ Payment collection via text-to-pay |
✅ Stripe-powered copay and deposit collection built into any form |
| Insurance Verification | Not confirmed | ✅ Coverage, copay, and deductible checked from the patient chart (Front Desk add-on) |
| Patient Messaging | ✅ Two-way texting, group messaging, patient surveys, and recall campaigns |
✅ Automatic intake and appointment reminders, secure intake links, patient inbox (Front Desk) |
| E-Signatures | ❌ Not a core feature |
✅ Built-in e-signatures on any form with audit trails |
| Integrations | ✅ Deep PMS integrations with major dental and medical systems |
✅ Webhooks, REST API, Zapier, and Keragon (300+ healthcare connectors) |
| AI Form Generation | ❌ Not available |
✅ Describe your form in plain English, built in seconds |
| Form Analytics | ❌ Not available |
✅ Full funnel: views, starts, completions, drop-offs, devices |
| White-Label Branding | ❌ Practice branding available, but not full white-label |
✅ Full white-label: logo, colors, fonts, remove all platform branding |
| Pricing | ❌ Not publicly listed. Typically $300-500/mo, requires sales call |
✅ Published pricing: Intake $49.99/mo, Front Desk $149.99/mo. Cancel anytime |
| HIPAA Compliance | ✅ HIPAA compliant |
✅ AES-256, TLS 1.3, US-hosted, BAA included, full audit logging |
Pricing
Solutionreach does not publicly list pricing. You need to go through a sales process to get a quote. Industry reports place pricing in the $300-500/month range depending on practice size and selected modules. Multi-year contracts are common.
Formisoft publishes its pricing: Intake is $49.99/month and Front Desk is $149.99/month with one seat included (extra seats $19.99/month each). Insurance checks are $0.50 each on Front Desk. No sales call needed to see prices, no custom quotes, and you can cancel anytime.
Where Solutionreach Shines
Recall Management
Solutionreach's recall engine is one of the most mature in the industry. It automatically identifies patients who are overdue for appointments, sends multi-channel outreach (text, email, voice), and tracks reactivation rates. For practices where recall revenue is a significant part of the business, particularly dental practices, this is a meaningful advantage.
Patient Surveys and NPS
Solutionreach offers built-in patient satisfaction surveys with Net Promoter Score tracking. You can measure patient sentiment over time, identify trends, and address issues before they become negative reviews. The survey system is tightly integrated with their reputation management tools.
Telehealth
Solutionreach includes a telehealth module that lets practices conduct video visits directly through the platform. For practices that offer virtual appointments alongside in-person visits, having telehealth built into the same system as reminders and intake simplifies the workflow.
Mature Communication Workflows
With over 20 years in the market, Solutionreach has refined its communication workflows extensively. Automated birthday messages, recall sequences, post-visit follow-ups, and reactivation campaigns run on proven templates that have been optimized across thousands of practices.
Where Formisoft Shines
A Deeper Form Builder
Formisoft's form builder is the core of the platform. The drag-and-drop canvas with 25+ healthcare-specific field types handles the real complexity of patient intake: insurance fields with provider, policy number, and group ID in structured format; medication fields with drug name, dosage, frequency, and purpose; allergy fields with severity levels; condition checklists; consent forms with e-signatures. Solutionreach offers digital intake, but form customization is not its primary focus.
AI Form Generation
Describe the form you need in plain English: "Create a dermatology intake form with insurance capture, skin condition history, current medications, allergy screen, and photo upload." Formisoft builds a complete, multi-page intake form in under a minute. Edit with drag-and-drop, add your branding, send to patients.
Form Analytics
How many patients start your intake form but never finish? Where do they drop off? Formisoft shows you the full funnel for every form: views, starts, completions, drop-offs, average completion time, device breakdown, and geography. This data helps you shorten forms, reorder pages, and improve completion rates.
White-Label Branding
Formisoft supports full white-labeling: your logo, your colors, your fonts. Remove all Formisoft branding from patient-facing forms, emails, and booking pages. Your patients see your practice, not your software vendor.
Published Pricing
No waiting for a quote and no multi-year commitments. Intake is $49.99/month. Front Desk is $149.99/month with one seat included, and extra seats are $19.99/month each. Insurance checks are $0.50 each, and enterprise plans are available by demo. Prices are on the website, so you don't need a sales call to see them, and you can cancel anytime.
Which Platform Is Right for You?
Choose Solutionreach if:
- Recall management and patient reactivation are critical to your revenue
- You need built-in telehealth alongside your engagement tools
- Patient surveys and NPS tracking are priorities
- You want mature, battle-tested communication workflows refined over 20+ years
Choose Formisoft if:
- You need a powerful form builder with healthcare-specific fields, conditional logic, and AI generation
- You want scheduling, intake, payments, and reminders at a significantly lower price point
- Form analytics and white-label branding matter to your practice
- You want published pricing, no sales process, and no multi-year contracts
The Bottom Line
Solutionreach and Formisoft both reach patients before the visit, but they lead with different strengths. Solutionreach excels at recall management and communication workflows built over two decades. Formisoft delivers patient readiness: a modern intake experience with a deeper form builder, AI generation, form analytics, and white-label branding, for less than Solutionreach's reported price range.
If your goal is every patient ready before the visit, with forms, consent, and insurance done ahead of time, and you want it without a sales process or a premium price tag, Formisoft is the better fit.
See how patient readiness works, or book a demo.
Related: patient intake software | intake form templates | appointment scheduling
See how Formisoft fits your practice.
- Forms, consents, and signatures before the visit
- Your paper forms converted by AI
- BAA included on every plan