On the Formisoft platform
Part of Visit, The visit itself: in person or on video
Visit capability
Instant Telehealth
Start a video room from inbox in one tap — no scheduling step
Need to talk to a patient right now? Start Instant Telehealth from the inbox, send a secure join link by SMS or email, and join the call from your dashboard.
How it works
Open the patient in Inbox
Select the conversation you are already having by SMS or email.
Tap Instant Telehealth
Formisoft creates a room for now and prepares the patient join link.
Patient gets the link
Send the secure join URL in the same thread, or copy it if you prefer.
Join the call
You enter the room from the dashboard; the patient joins from the link.
More in Visit
Other tools that work with Instant Telehealth in the same step.
Part of Visit on the platform
Built for real practices
What practices get with instant telehealth, included from day one.
One tap from Inbox
No separate scheduling flow when you need to talk immediately.
Automatic join link
Secure patient URL is created and can be sent in the conversation.
Staff room opens instantly
You are taken straight to the Formisoft Telehealth call screen.
Logged like any visit
Instant sessions appear on the calendar and patient timeline.
FAQ
How is Instant Telehealth different from a scheduled video visit?
Scheduled visits use the calendar and reminders. Instant Telehealth starts a room immediately from the inbox for right-now conversations, while still saving the visit on the patient record.
Does the patient need an account?
No. They open the secure join link in their browser, the same experience as scheduled Formisoft Telehealth.
Can I send the link in our existing text thread?
Yes. When SMS or email is available, Formisoft can drop the join link into the conversation automatically.
Is there still a waiting room?
Yes. Patients ask to join; you admit them from the call screen, just like scheduled telehealth.
Try Formisoft
Scheduling, patient intake, patient communications, telehealth, and reviews in one platform, one login.
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