How AI-Powered Forms Streamline Your Business Operations

Forms are a critical part of many business operations. However, managing forms manually can be time-consuming, prone to errors, and make it difficult to leverage the data being collected. This is where AI-powered forms come in.

Automated Data Entry

One of the biggest advantages of AI-powered forms is automatic data entry. Instead of employees having to manually type information into forms, the AI can scan completed forms and automatically transcribe the data into backend systems. This saves significant time and eliminates transcription errors.

For example, an AI form reading solution could scan expense reports filled out by employees and automatically log all the expenses into the accounting software. The AI has the capability to read both handwritten forms as well as digital forms.

Intelligent Recommendations

Beyond just reading and entering data, advanced AI forms can provide intelligent recommendations to users as they fill out forms. This helps guide users to submit higher quality data.

For example, an AI-powered customer onboarding form could provide drop-down suggestions of valid customer types based on previous responses. Or it could validate entries for addresses, phone numbers, tax IDs, and other data against known databases to eliminate submissions with incorrect data.

Process Optimization

The data captured by AI forms doesn’t just have to live in isolation. It can be used to actively optimize business processes.

For example, if an ecommerce site has an AI returns form, the natural language processing capabilities could analyze the return reasons selected by customers. If a particular product has an abnormal rate of returns due to defects, the business could flag that to the manufacturer.

By leveraging the data from AI-powered forms, businesses can identify process bottlenecks and areas for improvement. This leads to higher efficiency and customer satisfaction over time.