Pre-Visit Intake Automation

Every patient arrives chart-ready

Pre-visit intake automation turns the appointment confirmation into a data collection opportunity. When staff schedules an appointment, Formisoft sends the patient a magic-link email to their personalized intake form. The patient fills it out on their phone, medical history, medications, insurance photos, and consent, and your team gets notified the moment it's submitted. No clipboards, no waiting room delays.

At a glance

5

Steps

SMS + email

Outreach

HIPAA

Aligned

Staff schedules the appointment → Magic-link email is sent to the patient → Patient completes the form on their phone → Staff is notified of the submission → Staff reviews and patient arrives chart-ready

What happens end to end

5 steps from first patient touch to staff handoff, what patients see, and what happens without another round of phone calls.

Step 1

Staff schedules the appointment

Create an appointment in Formisoft with the patient's name, email, and visit type. The system knows which intake form to attach.

Appointment scheduling · Form assignment

Step 2

Magic-link email is sent to the patient

Formisoft automatically sends a branded email with a secure, one-click link to the intake form. No login or account creation required.

Automated emails · Magic-link access

Step 3

Patient completes the form on their phone

The mobile-optimized form walks the patient through demographics, medical history, medications, insurance card photos, and e-signature consent.

Mobile-friendly forms · File uploads · E-signatures · Conditional logic

Step 4

Staff is notified of the submission

Your team receives an email notification as soon as the patient submits. Webhooks can also push the data to your practice management system.

Email notifications · Webhooks

Step 5

Staff reviews and patient arrives chart-ready

Review the submission in the Formisoft dashboard. All data is organized, insurance cards are attached, and the patient record is auto-created.

Submission review · Auto patient creation

Every patient arrives chart-ready

Turn this playbook on in Formisoft Flow — no developers required.