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Practice Operations

Insurance Verification

Capture and verify insurance before the visit

Insurance verification delays are one of the biggest bottlenecks in practice operations. This workflow uses Formisoft forms to capture the patient's insurance card (front and back photos), member ID, group number, carrier name, and subscriber information before the appointment. The patient record is auto-created with all insurance data attached, giving your billing team everything they need to verify eligibility and flag issues before the patient walks in.

How it works — 4 steps

1
Step 1 of 4

Insurance form is sent to the patient

A focused insurance verification form is sent via email or shared as a link. It collects only the fields your billing team needs.

Automated emailsMagic-link access
2
Step 2 of 4

Patient uploads insurance card photos

Front and back of the insurance card are captured as photo uploads. Member ID, group number, and carrier are collected as text fields.

File uploadsPhoto captureCustom fields
3
Step 3 of 4

Patient record is auto-created

Formisoft creates a patient record with all insurance information and card images attached. No manual data entry required.

Auto patient creationDocument linking
4
Step 4 of 4

Staff verifies and flags issues

Your billing team reviews the submission, verifies eligibility with the carrier, and flags any issues — all before the appointment date.

Submission reviewEmail notifications

Features used in this workflow

File uploads
Custom fields
Auto patient creation
Automated emails
Email notifications
Submission review

Expected results

80%
Fewer eligibility surprises
Pre-visit
Verification timeline
Zero
Insurance card photocopies

Ideal for

Practices with high claim denial rates
Billing teams that verify eligibility manually
Offices that want insurance info before the visit
Multi-payer practices with complex verification needs

Build this workflow for your practice

Start with a template, customize your forms, and go live today. Every feature in this workflow is already built into Formisoft.

$49.99/mo · Cancel anytime