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Scheduling & Booking

New Patient Online Booking

From first click to chart-ready in minutes

The new patient online booking workflow eliminates the back-and-forth of phone scheduling and paper forms. Patients find an available time on your public booking page, fill out a full intake packet (demographics, insurance photos, medical history, and e-signatures), and pay their copay online. Formisoft automatically creates their patient record so your staff can review everything before the visit.

How it works — 6 steps

1
Step 1 of 6

Patient books an available slot

Your public booking page shows real-time availability. Patients pick a provider, service type, and time slot that works for them.

Online schedulingProvider availability
2
Step 2 of 6

Intake form is sent automatically

As soon as the appointment is booked, Formisoft sends a magic-link email with the intake form — demographics, insurance card uploads, medical history, and e-signature consent.

Automated emailsMagic-link access
3
Step 3 of 6

Patient completes intake on any device

The form is fully mobile-friendly. Patients fill it out on their phone, tablet, or computer with auto-save so they never lose progress.

Mobile-friendly formsAuto-save draftsFile uploads
4
Step 4 of 6

Copay is collected online

A Stripe-powered payment field collects the copay or deposit as part of the intake flow. No separate payment link needed.

Stripe paymentsPayment collection
5
Step 5 of 6

Calendar invite is sent

Both the patient and provider receive an .ics calendar invite with appointment details, reducing no-shows.

Calendar invitesEmail confirmations
6
Step 6 of 6

Patient record is auto-created

Formisoft creates a patient record from the submission — demographics, insurance, and documents are all linked. Staff reviews and the patient arrives chart-ready.

Auto patient creationStaff review

Features used in this workflow

Online scheduling
Intake forms
File uploads
E-signatures
Stripe payments
Calendar invites
Auto patient creation
Email notifications

Expected results

70%
Less front-desk phone time
100%
Of intake completed before arrival
3 min
Average staff review time

Ideal for

Primary care practices adding online booking
Multi-provider clinics wanting a self-service patient experience
Practices looking to reduce front-desk phone time
New practices building their patient base

Build this workflow for your practice

Start with a template, customize your forms, and go live today. Every feature in this workflow is already built into Formisoft.

$49.99/mo · Cancel anytime